TMS handles all calls, inbound and outbound from our Roseburg, OR. USA location.
No calls are fed to off shore sites or at-home agents. TMS partners with other USA based call centers to offer overflow and multi-center capability as needed for large direct response campaigns.
TMS offers inbound sales trained agents. In addition to specializing in Direct Response and Catalog business we offer custom services such as Female-only call routing, Appointment Setting, Customer Service and Lead Generation. With our diverse client base and intelligent routing methods we offer some of the best agents in the business for your needs.