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TMS handles all calls, inbound and outbound from our Roseburg, OR. USA location.
No calls are fed to off shore sites or at-home agents. TMS partners with other USA based call centers to offer overflow and multi-center capability as needed for large direct response campaigns.
TMS offers inbound sales trained agents. In addition to specializing in Direct Response and Catalog business we offer custom services such as Female-only call routing, Appointment Setting, Customer Service and Lead Generation. With our diverse client base and intelligent routing methods we offer some of the best agents in the business for your needs.

DIRECT RESPONSE

With over 13 years in Direct Response experience and more than 700 campaigns, TMS is your choice for:
• TV - Short and Long Form
• Radio - Short and Long Form
• Print Media
• Direct Mail - Single or Multi-product
• Web

CATALOG

TMS has provided services for catalogers for over 22 years:
• Order taking
• Overflow
• High handle %
• Increased average ticket
• Disaster relief

CUSTOM SERVICES

• Customer Service
• Lead Generation
• Appointment setting
• Overflow and after hours
• Female Only Call Routing (Optional)
• Consumer recall support
• Outbound • Legal • Pledge Drives
• Non-Profit • Political surveys