title-customer-services
img-customer-services
TMS offers a customized approach to all of the programs we deliver. As a client driven company, we work with you to match the proper resources to meet your needs with a broad focus in an outsource environment. Custom services range from optional female-only call routing for clients to customer care resources and everything in between:

  • Customer Service
  • Lead Generation
  • Appointment Setting
  • Overflow & After Hours
  • Female-Only Call Routing
  • Consumer Recall Support
  • Outbound
  • Legal
  • Non-Profit
  • Pledge Drives
  • Political Survey

DIRECT RESPONSE

With over 13 years in Direct Response experience and more than 700 campaigns, TMS is your choice for:
• TV - Short and Long Form
• Radio - Short and Long Form
• Print Media
• Direct Mail - Single or Multi-product
• Web

CATALOG

TMS has provided services for catalogers for over 22 years:
• Order taking
• Overflow
• High handle %
• Increased average ticket
• Disaster relief

CUSTOM SERVICES

• Customer Service
• Lead Generation
• Appointment setting
• Overflow and after hours
• Female Only Call Routing (Optional)
• Consumer recall support
• Outbound • Legal • Pledge Drives
• Non-Profit • Political surveys