Our people are what make TMS your choice for Outsourcing, but the data flow, both in and out, is vital to each and every account. That's where this department steps in and shines. Each account is custom built from a blank screen ensuring all pertinent information is captured in a compatible format to your use. Our software is powerful and flexible.

These days, most companies have their own technical department, but even if yours doesn't, rest assured we are here to assist. Our technicians are trained to ensure accurate data is captured and transmitted properly.

Transferring data files is accomplished efficiently using a variety of possible media. All incoming databases are converted on site for use with our software. Export files, Reports, Inventory conversions, Key Code databases, etc., are all handled in a professional manner making sure your needs are met.

• Secure FTP
• Web Push
• Web Grab
• Setup Clients Web Link

• Customized Reporting
• Direct Response Trackers
• Non-Order Disposition Report

• Account scripting to meet your needs. Generic or completely customized according to client specifications.
• Flexible reporting capabilities.
• TMS can handle most any type of account from Inbound Order Entry to Customer Service to Surveys, Seminar Scheduling, Dealer Locate, etc.
• Data Export technology for Ecometry, CommercialWare, Sigma Micro, MOMS, Order Motion, Response, Mach2K or your custom in-house platforms and more...
• Secure access to your data over VPN, SSH, SFTP or SSL encryption from web servers.
• Call recordings available as an optional service.
• Online view of current account records is another option.
• Ability to Push or Retrieve database info through custom setups.