TMS is an outsource call center that handles a variety of accounts from some of the largest household names in America. We provide customer support, order taking and sales support for our clients using a variety of programs and applications. There is nothing ordinary or routine about a day at TMS! We are always looking for the right employee so if you are customer service oriented, are interested in salesmanship, like change and variety -- TMS is the place for you!
You may now apply online. After your application is submitted, you will receive a follow up email with instructions on the next steps. Once these have been completed, your application will be reviewed. If you have any questions, you may call 541-957-4700 Mon-Fri 9am-3pm or email our HR Manager at firstname.lastname@example.org.
When you're ready:
The online application and typing test must be completed before your application will be reviewed.
*Previous employees, please submit a rehire letter using the button below*
Entry Wage: $12.50
Must be 16 years of age or older and reside in the state of Oregon
Type 20+ WPM (with 90% accuracy) on our online typing test
Possess current identification and proof of citizenship
Must past system diagnostics to work from home (Windows 10 required *mac currently not supported*) (Click Here to Check System Requirements)
Information regarding employment:
With the exception of some administrative or facilities positions, TMS selects current employees for most promotions. Unless otherwise posted, TMS is only accepting applications for entry level call center agent positions. As of 6/1/20, call center agent positions start at $12.50 per hour. Commission and incentives are available.
Requirements for employment: All applicants must be 16 years of age or older and must pass our typing test with a speed of at least 20 WPM with 90% accuracy (a link to the test is above). If you are unsure of your typing skills, we highly recommend practicing before submitting your typing test as you only have 5 attempts to pass otherwise you must wait a week to attempt again.
Work from home requirements: All employees must complete training on-site and work on-site in our Roseburg office for a minimum of 30 days before eligible for remote work. In addition to meeting system requirements, work from home employees must be able to manage numerous methods of communication (email, chat, phone) with management. Work from home also requires a high level of independence and integrity. If at any time it becomes clear that an employee is not able to adequately perform the functions of their job at home, the employee will be required to work on-site until it is deemed they are able to work from home again.